In our ongoing effort to keep the members, and friends, of the National Tractor Parts Dealer Association (NTPDA) advised of business updates we’ve asked that you send us valuable news items. This week we spoke with Jim Hopp from member company SparexUSA who offered this information:
SparexUSA, headquartered in Aurora, OH, wants to let their valued customers know that currently we are operating at normal levels. The office and warehouses are open, and we are shipping and receiving product as usual. We are following the mandated rules of spacing and protection during the Covid19 pandemic.
One note, some transportation carriers are having a tough time meeting their published delivery deadlines.
The outside sales force and some office personnel are working from home, linked into the mainframe computer system, and working with customers. “Will Call” at the warehouse sites remains open, however we have implemented extra cautions to minimize person to person contact when picking up fulfilled orders.
“Our goal is to provide our valued Customer Service, while providing for the safety of all.”
We can be contacted at:
Customer Service – 800-443-6472
Email – firstname.lastname@example.org
“Thank You for your business – Please Stay Safe!”