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October 2014

Jensales - 25 Years of Manual Sourcing Experience

JenSales_4C (2)Meet Jensales Inc. in this week's National Tractor Parts Dealer Association member spotlight.  Jensales Inc. of Manchester, MN, was founded in 1989 by Warren Jensen who saw a need for technical information in the industry. Warren’s son, Paul, now owns the growing business, which also offers aftermarket repair and restoration parts to the local community and tractor enthusiasts who enjoy displaying their tractors in parades and threshing shows.  

With 25 years of manual sourcing experience, Jensales is the industry leader in OEM reproduction manuals for most agricultural and industrial equipment. This includes Service, Parts, and Operator’s manuals.  With an ever growing library of over 16,000 titles and the ability to print those titles on demand, Jensales delivers the right information at the right time.  In fact, orders placed prior to 2 o’clock central ship the same day.  Retail customers can buy online @ or speak with a friendly team member on their toll free number.

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If you are not yet a Jensales Dealer, call today. They support the Tractor Dealer community by offering deep discounts, drop ship service, special order processing, product data for your website, and great customer support.  If you are selling tractor parts or repairing broken tractors, get the right information from Jensales.  Who needs Manuals? Your customers need Manuals!  “It just makes sense”, says second generation owner Paul Jensen. “If you are overhauling an engine, replacing a clutch, or just changing fluids and filters, do it right the first time with the right parts and the right manuals.” 

Why I Joined NTPDA

I just got my copy of The Bulletin and that caused me to THINK, really THINK about why in the world I ever joined the National Tractor Parts Dealer Association.  And, it was one word:

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While that may have been my motivating factor years ago the reason I stay connected
to NTPDA today is more complex.  Sure, business is part of it and we're grateful to have been the agency of record for NTPDA's more.

You see, I really LIKE the people that belong to this organization.  From the staff, who has always been wonderful to me and our crew, to the Board who changes yet stays committed to the efforts of us all, to the Members who fight like hell on a daily basis to build a life for themselves and their families and my fellow Associate Members who, like me, originally joined to "do business".

Jack McFarlandI have become friends, true friends, with so many of you. We have shared life and death struggles, happy and tearful moments and a drink or three and it has been rewarding and added to my quality of life.

So, that's why I joined NTPDA and why I'm staying.  How about you?

One more thing?  I look forward to seeing you in Memphis next year and here is a place where you can register.

Thanks for reading!

Michael Libbie - Insight Advertising, Marketing & Communications

Meet the Team at Reliable Aftermarket Parts

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Each week we feature one of our members in the National Tractor Parts Dealer Association.  This week we spotlight Reliable Aftermarket Parts.  Founded in 2009 by Tom “Junior” Salisbury, Reliable Aftermarket Parts, Inc. provides customers with construction and agricultural parts. The company’s mission is to provide customers with quality aftermarket parts that meet and exceed OEM specifications. Reliable Aftermarket Parts strives to offer customers competitive prices with the best availability and shipping worldwide on all of the top named brands as well as hard-to-find construction and agricultural equipment.

Even though the company is very young they have overall 40 years combined experience and continue improving through efficiency. In the beginning, the company started in Tom’s home with only three employees. Shortly after that the business outgrew Tom’s basement and he then purchased the fire hall in Williamston, MI. Due to the high demand and growth of the business, in 2011 Tom moved the company to a larger office building with a warehouse. Shortly, less than a year, they added on to double the size by adding an additional warehouse. While also growing into multiple departments such as sales, accounting, e-commerce, and warehouse with multiple people in each department.

The company’s expedited growth is a direct result of modern technology. Customers can place orders online and is integrated into a system that keeps track of everything from accounting, inventory of parts and tracking information. When Tom started the business out of his house he would take orders and go to the post office to send out the packages personally. Now there are shipping suppliers such as Fed Ex, USPS, and UPS that go directly to the warehouse to pick up and drop off packages.

Reliable Aftermarket Parts is growing and improving the business daily.  They provide personalized customer service and strive to excel with their turn around speed so customers have less down time.

Their motto is, “Whether your construction or agricultural equipment is large or small we have parts to fit them all” 

Meet Northern Radiator

NorthernLogoBlue (3)Northern Factory Sales, Inc. D/B/A Northern Radiator is another valued National Tractor Parts Dealer Association (NTPDA) member.  They began operations in 1971 and are a manufacturer and distributor of heat transfer products for the Ag, Construction and Skidsteer industries.  Northern offers an All Makes/All Models replacement program for cooling system parts like Radiators, Condensers, Evaporators and Oil Coolers.  Oil coolers (3)

Their offices, manufacturing facility, and primary distribution facility are located in Willmar, Minnesota. Fast turn around on all your orders is provided by their primary facility with special orders shipped from any of their 16 regional distribution centers scattered throughout the U.S.

Northern Radiator has a user friendly website where, once logged in, customers can look up price and availability, search by OEM and cross reference, place orders and see order history. They also offer a 4% freight allowance of stock orders over $3,000.  With Northern Radiator you will be assured of superior products, more sophisticated engineering, quick order turn around and better order fill.  Quality is their way of life and a commitment made by every employee to provide the best.

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